Best in Tourism

Archive for June, 2007

The Rise of “Medical Tourism”

Thursday, June 28th, 2007

Here’s an excellent article by Jon Herring on medical tourism.
It summarises the pros and cons of medical tourism extremely well, since it’s based on his personal experience. I just wish they wouldn’t call it “tourism”. These are patients seeking medical care. When Indians went to Mayo Clinic in the past for their medical treatment, were they called tourists ?

My trip to Central America is just one example of what has become known as “medical tourism.” For a variety of reasons, people from around the world are traveling to other countries to obtain dental, medical, and surgical treatment … while also enjoying a vacation.

Because this is a relatively recent development, there are few reliable statistics regarding this niche industry. But in an article two years ago, India’s BusinessWorld Magazine provided numbers suggesting that millions of travelers spend more than $40 billion a year on combined medical and travel expenses.

Four countries in Asia – Thailand, Malaysia, Singapore, and India – attract well over a million medical travelers each year, and these numbers are growing rapidly. In most cases, patients are traveling from the developed countries of the United States, Canada, Great Britain, Australia, and the Middle East to less-developed countries.

Why would someone travel for healthcare?

For two decades, the standards of healthcare have rapidly improved in a growing number of “third-world” countries that now offer world-class medical services that meet the high standards of the U.S. and Europe. These countries boast a variety of modern hospitals and state-of-the-art outpatient facilities with newer technology and better equipment than many of those in the states. In many cases, the doctors and specialists in these facilities were trained in the top medical and dental schools in the U.S.

When you consider the affordability of international travel, favorable exchange rates, and high-quality care at a fraction of the cost, it’s easy to see why medical tourism is booming. But these are not the only reasons people are traveling for healthcare.

Surging demand for healthcare in the developed world is exposing the flaws in our system.

In Canada and the UK, for example, patients who wish to receive treatment under the government’s socialized healthcare plan are required, in many cases, to wait several YEARS to receive the treatment they need TODAY. And the U.S. medical system is a massive paper-pushing bureaucracy, plagued by fraud, inefficiency, and waste. Combine this with outrageous malpractice insurance fees, and the cost of healthcare in this country has risen to the point of being ridiculous.

What about the service?

Doctors, dentists, and hospitals that cater to medical travelers actually have to meet a higher standard of service than those in our home country. That’s because many of these facilities and practitioners get their business via word-of-mouth referrals. And unless you have a high-quality experience, you are unlikely to spread the word.

Options exist for full-service travel arrangements, private chefs, dedicated staff, and a number of tailor-made services. In addition, the staff goes out of its way to make you feel comfortable and right at home. And an appointment with a specialist, diagnostic testing, and follow-up can completed within hours. In the U.S., that would usually require several appointments and hours upon hours in waiting rooms.

All of these factors play a role. But the primary factor driving the growth of medical tourism is the cost savings. Procedures start at around 10% of the cost of the same procedures here in the states. In some cases, the cost might approach half of what you would pay here. But in almost all cases, a significant savings can be achieved, justifying not only the cost of travel, but also lodging, meals, and entertainment while in the host country.

Medical tourism began primarily with elective and cosmetic procedures that are not covered under insurance – and many people still travel for this reason. Today, though, growing numbers are traveling for life-saving and medically necessary procedures, such as joint replacements, cataract surgery, bone marrow transplants, and even bypass surgery.

To have a total hip replacement surgery in the United States would cost $40,000+. The same surgery in India or the Philippines would cost less than $8,000.

In the Unites States, heart surgery averages $50,000+. The same operation with comparable rates of success and complications costs only $10,000 in Bombay’s top hospital.

A $250,000 bone marrow transplant can be obtained for around $25,000 in India.
India is emerging as the leader in the medical tourist industry, especially when it comes to complex surgical procedures. But throughout Southeast Asia, modern hospitals are springing up near tourist destinations to service this growing market.

Large numbers of people are also traveling to Central and South America, which offer high-quality, affordable healthcare and the chance to convalesce in the tropical air and healing sunlight.

What are the downsides?

You can get some of the best healthcare in the world here in the United States – and some of the worst. The same can be true in other countries as well. Under certain circumstances, there can be many advantages to traveling for healthcare. But there are some obvious downsides to consider. For example:

Your insurance policy may not cover treatment – and even if it does, you will probably have to pay first and wait for reimbursement.

All surgeries and medical procedures carry a certain level of risk, no matter where they are performed. The same risk of complications exists overseas as it does here.

There is little opportunity for follow-up care. So it might be a good idea to give yourself a few extra “cushion” days after your last appointment and before you plan to leave the country.

Part of the savings you achieve in a foreign country is because they are not strapped by the same malpractice litigation we see in the states. This could also mean that you have little legal recourse should something go wrong.

Remember the “tourism” angle to all of this. If you receive great medical care and get mugged while out shopping, it might not make for a great trip. As always, be careful while traveling.
I hope I’ve opened your eyes to the many possibilities that exist for elective and medically necessary healthcare and dental work that you might not have known about. This is a rapidly expanding aspect of modern healthcare, so you are sure to hear more and more about it.

As always, my best advice to you is to focus on “health care” so you don’t need “medical care”. But if you find yourself or a loved one in a position where a medical or dental procedure is needed, now you know that you have options.


Medical Tourism (Lost in TransAsian…)

Thursday, June 28th, 2007

Perhaps I should elaborate why I have put myself in a metal tube and had myself flung across the planet. Why I’m presenting to surgeons and doctors about the internet and why I find myself pinballing around South East Asia. The reason, in a nutshell, is www.revahealthnetwork.com.

In case you hadn’t noticed, our healthcare system is pretty much shagged. That’s not a criticism of the doctors and nurses who work in our hospitals. Indeed the dam-burst of incompetence that passes for a Health Department here is being plugged by the fingers of those nurses and junior doctors working a hard job for long hours without adequate material support.

That’s not my problem. If I’m sick and need an operation, I don’t care how underfunded the hospitals are; how much tax I pay in PRSI. I want the best treatment conceivable and I want the undivided attention of the physician and his team in the best equipped theatre possible.

In case you are wondering, the sky on my planet is a deep shade of purple.

I have as much chance of getting decent, attentive treatment here as monkeys flying out of my butt. Come to think of it that might actually attract decent attentive medical care! But short of such an anomaly, I can kiss that idea goodbye.

I have experienced medical care outside of Ireland when I broke my leg in Canada and I thought perhaps it was a peculiarly Canadian thing that they were so much more efficient, organised and *caring* then the Irish equivalent. Working with Revahealthnetwork.com has opened my eyes to a world of healthcare that is streets ahead of ours. Not streets; avenues, *boulevards*, indeed if the metaphor were to be anything close to scale, *motorways* ahead are they.

I’m in Singapore to talk to the assembled doctors and surgeons about how patients in the West can find out about their options in the East which is a growing field (called Medical Tourism). Right now it is manifesting itself in trips to places like Hungary for dental treatment and cosmetic operations (like face lifts), but more and more people are considering it for serious operations like orthopaedic and cardiac surgery. The next two legs of my trip are fact finding missions to hospitals in Malaysia and Thailand to see it for myself.

I have previously written about the hospitality of the South East Asian hotels. Consider then that the hospital care makes their hotel attendants seem shabby and lax. In doing the rounds of the medical clinics and hospitals I have taken to playing a game with them in my head. I call it “Lost in Trans-Asian”.

Here’s how it works. I walk into the hospital reception and stand in the lobby looking a little lost and confused. I mentally start to count the seconds before I am approached by someone (usually a nurse) looking to help. My current longest time is 7 seconds. Try that in A&E in Beaumont or The Mater. You’re result might also be 7. Hours.

I took a tour of hospital after hospital in both Kuala Lumpur and Bangkok and not once did they fail to blow my mind with the incredible attention to detail and quality. They operate on a completely different premise then we do, so different that often we had to clarify the basis of communication.

For example, when I asked them how many semi-private rooms they had they looked at me askance. What’s a semi-private room? You know, a room where only two patients sleep. They titter, another cultural difference I’ve picked up on. Laughter can mean embarrassment, even sadness. They look at each other. Then look at me. “Why would we put sick people in the same room?”. Yes, of course, Why would you indeed. Later, while on a tour of the hospital I’m taken on a tour of the patients rooms. I notice there are two beds in this one and say “Like this, this is a semi private room.” It turns out (after more tittering) that this bed is for the patient’s partner or family to sleep over should they want to keep their loved one company through the night. Of course it is, how silly of me. I didnt ask about such a concept as “visiting hours”, I dread to think the guffaws it would raise.

So the company I work for is basically a Google for Medical treatments. Want to find a dentist in Hungary? Hit us up. Want to find a cardiac hospital in Malta? They’re under M. You have options, you don’t need to accept substandard care and underfunded, understaffed hospitals nor over priced private clinics. If you are a nurse or a doctor in the Irish system, I’m sorry. I really am. Hand me a petition I’ll sign it. Bring it up at election, I’ll vote for it.

What I *wont* do any more…. is put up with it.